Kia servicing that keeps your warranty intact

We do not publish a set price because a full service depends on the model and engine, whether it is petrol or CRDi diesel, the parts and fluids your Kia is due, and anything found on inspection. A Sorento diesel differs from a Picanto. Call (07) 847 3339 with your model and we will quote your full service up front.

No. Your Kia does not have to be serviced by a Kia dealer for the warranty to stay valid. Under New Zealand consumer law, logbook servicing by any qualified workshop using the correct parts and procedures keeps your factory warranty intact. We are MTA-aligned, service to Kia schedules, and record every service properly.

The one to be aware of is the older Theta II 2.0L and 2.4L petrol engine, mainly 2011 to 2012 builds, where manufacturing debris caused knocking and oil consumption on some units. Many were recalled and repaired. Plenty of these engines run fine, so a pre-purchase check is the sensible move rather than avoiding Kia altogether.

Reported issues include engine knocking and oil consumption on certain older Theta II engines, EGR carbon build-up and DPF blockage on diesels, ISG battery failure affecting the stop-start, and dual-clutch shudder on worn clutches. Most are well understood and fixable. We diagnose the specific vehicle rather than assume the worst.

Common things we see are squealing brakes pointing to worn pads, grinding noises that can mean transmission or wheel bearing wear, and rattles or clunks that often trace to suspension. A new noise is worth checking early. We scan and inspect the vehicle, find the real cause, and tell you what genuinely needs doing.

Kia vehicles are generally straightforward and well engineered, and basic upkeep is manageable for owners. The diesel injection and dual-clutch systems do need proper scan tools and equipment. We handle all of it in-house, so whether it is a simple service or a complex fault, your Kia is sorted in one workshop.

Most petrol Kias are due every 12 months or 15,000 km, whichever comes first. A diesel Sorento or Sportage worked hard is better on a 10,000 km interval. We set a schedule around how you actually drive rather than a generic number, and remind you when it is due.

Yes. We can read clutch adaptation data, reset the learning, and replace clutch packs when they are worn. Dual-clutch transmissions benefit from regular fluid service to keep them shifting cleanly, and we use the correct specification fluid.

A shudder when pulling away in a dual-clutch Kia is often the clutch adaptation drifting out, or genuine clutch pack wear. We scan the transmission, read the adaptation values, and tell you whether a reset will fix it or whether the clutch pack needs replacing.

Yes. Diesel Sorento and Sportage are everyday work for us. As authorised Bosch and Delphi agents we have the scan tools and a calibrated injector bench in our own fuel injection test room, so injector, pump and DPF faults are diagnosed properly rather than guessed.

The most common cause is a worn ISG battery, the dedicated battery for the idle stop-go system, which fails earlier than a standard battery. We test it, replace it with the correct unit, and program it so the stop-start system works as intended again.

Yes. We carry out WOF inspections and can handle any repairs needed to pass in the same visit, so you are not driving back and forth between a tester and a workshop. Book it in with your service to save a trip.