Logbook servicing that protects your warranty

No. New Zealand law does not require you to service at the dealer to keep a manufacturer warranty. You can use any qualified workshop. The condition is that the service follows the manufacturer's published schedule, uses oils that meet the manufacturer specification and the correct genuine or OEM-equivalent parts, and is recorded in the logbook. We do exactly that, so your warranty stays fully intact.

Yes. You can have your vehicle serviced at an independent workshop and still keep the manufacturer warranty. The warranty stays valid as long as the logbook schedule is followed, spec oils and correct parts are used, and the service book is stamped. The Consumer Guarantees Act protects your right to choose where the work is done. We carry out logbook servicing to that standard on every vehicle.

No. Servicing your vehicle somewhere other than the dealer does not void the manufacturer warranty. The manufacturer can only decline a claim if the required servicing was not carried out, or was not done to specification. As long as the published schedule is followed, the right oils and parts are used, and the logbook is stamped, your cover is intact. That is exactly how we work.

A manufacturer warranty is most often put at risk by missed services, servicing done outside the scheduled interval, using oil that does not meet the manufacturer specification, fitting parts that are not genuine or OEM-equivalent, an unstamped or incomplete service book, or unapproved engine modifications. Damage from neglect or misuse is also excluded. Following the logbook schedule properly, which is what we do, avoids every one of these.

Most manufacturers specify a service every twelve months or at a set distance interval, commonly 10,000 to 15,000 km, whichever comes first. The exact interval is in your owner's manual and service book and varies by make and engine. New Zealand conditions, gravel roads, towing and short stop-start trips, can call for a shorter interval. We confirm the correct schedule for your exact vehicle when you book.

A logbook service follows the manufacturer's published maintenance schedule for your exact vehicle, the specific oils, fluids, filters, parts and checks required at each interval to keep the new-car warranty valid. It is not a generic service. Every make has its own schedule. We pull the correct schedule for your make, model, year and engine, complete every listed item, and stamp the logbook so your warranty record is complete.

No. Having your vehicle serviced at an independent workshop in New Zealand does not void the manufacturer warranty. The protection comes from how the service is done, not where. As long as the manufacturer schedule is followed, spec oils and genuine or OEM-equivalent parts are used, and the logbook is stamped, your warranty stays intact. We carry out logbook servicing to that exact standard.

Manufacturers require oils that meet their published specification, the correct viscosity, performance grade and any OEM approval, plus service parts that are genuine or OEM-equivalent, fitted at the scheduled interval. Using an off-spec oil or a non-approved part can give the manufacturer grounds to decline a powertrain claim. We use manufacturer-spec oils and the correct parts on every logbook service, and record it all in the service book.

The 30-60-90 idea refers to larger maintenance milestones, often at 30,000, 60,000 and 90,000 km or miles, where bigger items such as fluids, belts, plugs and major inspections come due alongside the regular service. Your manufacturer logbook lays out exactly which items fall at which milestone. We follow that published schedule, so the bigger interval items are completed when your vehicle reaches them.

Cost depends on a few factors rather than a fixed figure. The biggest is the oil, a long-life synthetic to a specific OEM approval costs more than a basic grade, and engine capacity sets the litre count. Which scheduled parts fall due at that interval also matters, since filters, plugs and fluids rotate at different points. For a quote on your exact vehicle, call (07) 847 3339 or use the contact form.

Yes. New and near-new vehicles still inside the manufacturer warranty period are a core part of our servicing work. We follow the published logbook schedule for your exact make, model, year and engine, use manufacturer-spec oils and genuine or OEM-equivalent parts, complete every scheduled item, and stamp the service book. Your warranty stays fully intact, at independent-workshop prices rather than dealer prices.

An independent workshop following the manufacturer schedule, using spec oils and correct parts, and stamping the logbook keeps your warranty record valid and usually costs less than the dealer. The work is done by qualified technicians to the same manufacturer specifications. We have serviced the same Hamilton and Waikato vehicles for the same owners for two decades, so the continuity of one workshop that knows your vehicle adds real value.